2
Dec

CIO Dashboard

Use Case Overview Areas of Focus: Global Site Availability, Health of Key Services, Customer Impact & Risk CirrusPoint fulfilled the request to provide a CIO Dashboard for a Fortune 100 executive team who wanted a top-level view of a few select business lines, operations impact, critical infrastructure categories, top consuming locations, and carrier utilization/capacity.  The CIO wanted quick access to
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2
Dec

Line of Business Reports

Use Case Overview Areas of Focus: Service Health & Availability, Site/Location Weekly Reports, Business Impact CirrusPoint automated enterprise reporting across a number of IT services and business lines for a Fortune 500 client while adding Health and SLA metrics to application service and regional reports. CirrusPoint provided several disparate teams a new found level of visibility along with access to
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2
Dec

Health & Availability Reports

Use Case Overview Areas of Focus: Real-Time Corporate Status, Site Reliability Reports, Automated Reports & Distribution CirrusPoint helped a large company improve on the overall performance management and service availability & health reporting across global divisions and locations. The focus was to extend enterprise reporting and offer a better perspective on organization health and what issues are creating performance impact
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2
Dec

Automated Reporting

Use Case Overview Areas of Focus: Cross-Domain Reports on Technology Assets/Services CirrusPoint enabled the ability for a global organization to automate health and availability reports for technical line of business leaders across technology silos. CirrusPoint evolved reporting from a manual process run at the end of the month (using data in the ticketing system) to a fully automated solution that
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2
Dec

Single-Pane-of-Glass Dashboard

Use Case Overview Areas of Focus: Visibility & Awareness for Global IT and Operations, NetOps Command Center CirrusPoint provided a Fortune 100 company a platform and common place for centralizing corporate status and a top-layer view of business impact across the entire organization.  Several instrumentation sources were integrated to create holistic view for various stakeholders. CLIENT SUCCESS RECOGNIZED Embraced a
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2
Dec

Security Operations Dashboard

Use Case Overview Areas of Focus: SOC/NOC Correlation & Consolidation, Security Monitoring & Reporting CirrusPoint facilitated efforts to centralize all security data (internal/external) for operational processing and correlation to other network assets and logical business entities.  Integrated security data in with central reporting for a more holistic view of business/security impact.  Leveraged existing sources of ML data and security logs
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2
Dec

Business Impact Dashboard

Use Case Overview Areas of Focus: Proactive View for Problem Management Team, Executive Level Visibility CirrusPoint delivered the ability for a Fortune 50 retail organization to isolate the top impacted services, locations, and customers being compromised by infrastructure and application issues. The focus was on providing an operational business level view of IT with drill down to root-cause so the
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2
Dec

Central Enterprise Monitoring

Use Case Overview Areas of Focus: End-to-End Monitoring & Reporting, Cross-Domain Correlation for Infrastructure & Applications, Consolidate Enterprise Monitoring Tools CirrusPoint facilitated efforts at a very large enterprise organization to centralize many different instrumentation and data sources across internal and cloud assets for a corporate-wide “end-to-end” perspective.  A key focus was to supplement silo-based views and point tools with a
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2
Dec

AI for Enterprise Operations

Use Case Overview Areas of Focus: Automated Intelligence for Root-Cause Detection CirrusPoint helped evolve the Global Network Operation Center for a large enterprise across 3 major datacenter locations and reduced events 40% by automating problem/symptom isolation and enabling business impact analysis.  CirrusPoint provided an early warning system that auto-detected root-cause anomalies across the network and connected infrastructure. CLIENT SUCCESS RECOGNIZED
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2
Dec

Operationalize Monitoring Tools

Use Case Overview Areas of Focus: Operationalize Existing Tools, Operational Enablement for Users CirrusPoint operationalized several major enterprise tools for a large enterprise organization with a massive network (over 50K elements).  The purpose was to bring all sources together for a centralized perspective of business impact, security risk, and root-cause analysis.  A challenge was to provide operations teams a more
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