2
Dec

SHARED SERVICES APPLICATIONS

Use Case Overview Areas of Focus: Monitoring Enterprise Applications and Shared Services CirrusPoint put in place a consolidated dashboard for a large Fortune 50 organization that allowed the Shared Services team to monitor the status and business impact of shared resources including LDAP, DNS, AD, Email, and various other services.  The goal was to see past specific application mapping and
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2
Dec

eCommerce Operations Dashboard

Use Case Overview Areas of Focus: Monitoring of E-commerce Environment, Correlation across Network and Applications for Ecom Ops. CirrusPoint helped the E-com division of a large corporation consolidate a centralized perspective of business impact and root-cause across all the applications and monitoring sources supporting ecommerce, application servers, database, and web. CLIENT SUCCESS RECOGNIZED Faster response times in servicing incidents impacting ecom applications.
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2
Dec

Application Topology Service Mapping

Use Case Overview Areas of Focus: Application Monitoring & Reporting, Application Service Dependency Mapping,  Enterprise Ecommerce CirrusPoint assisted multiple companies including a Fortune 100 organization with mapping out their eCommerce platform along with several other apps and preparing it for monitoring and automation.  CirrusPoint’s was specifically leveraged for their industry expertise and technical capabilities in this area along with having
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2
Dec

High Scale VoIP Monitoring

Use Case Overview Areas of Focus: VoIP Monitoring & Reporting on Call Quality, Utilization, Availability, Performance, etc. CirrusPoint is monitoring and reporting on all aspects of VoIP as a critical business service for a large global retailer.  CirrusPoint was selected over the main and obvious choice and leader in the industry for our ability to scale and the quality of
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2
Dec

PEFORMANCE & CAPACITY REPORTING

Use Case Overview Areas of Focus: Reporting for Capacity, Performance, and Network Planning,  Reports across virtual, cloud, and IoT/Systems. CirrusPoint helped a Fortune 100 client leverage their massive amount of data collected from various sources for use in automated reporting. Better practices were put in places for data collection and data curation along with automated processes for data reconciliation.   A
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2
Dec

REPLACE NETWORK MONITORING

Use Case Overview Areas of Focus: Enterprise-wide Network Monitoring/Reporting and Legacy Platform Replacement,  Automated RCA, Topology Correlation, Business Impact Analysis. CirrusPoint was the clear choice for the global replacement initiative over enterprise network and security monitoring and evolved NMS to a more automated and cost-effective model.   CirrusPoint was selected after a few short months of trial and solving/preventing/finding issues that
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11
Feb

Application Dashboard

Use Case Overview Areas of Focus: APM, Business/Application Dashboards, Application Monitoring for Oracle Financials/EPM CirrusPoint assisted a global Fortune 100 pharmaceutical company in producing executive “service-oriented” dashboards that displays in real-time the active status for an important corporate finance application called EPM (Enterprise Performance Manager). The application was based on Oracle Financials and required all components of the app to
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