AI for Enterprise Operations

Use Case Overview

Areas of Focus:
Automated Intelligence for Root-Cause Detection

CirrusPoint helped evolve the Global Network Operation Center for a large enterprise across 3 major datacenter locations and reduced events 40% by automating problem/symptom isolation and enabling business impact analysis.  CirrusPoint provided an early warning system that auto-detected root-cause anomalies across the network and connected infrastructure.

CLIENT SUCCESS RECOGNIZED

A recognizable and measurable shift in focused on actionable events within Operations.
Reduction in symptoms (noise) creating incidents in ticketing system.
Increased accuracy in operational reporting based on better RCA.  Improved many operational metrics.
Improved Mean-Time-To-Identify (MTTI) and MTTR across global outsourced teams.

LEARN MORE