Use Case Overview

Areas of Focus:
Real-Time Corporate Status, Site Reliability Reports, Automated Reports & Distribution

CirrusPoint helped a large company improve on the overall performance management and service availability & health reporting across global divisions and locations. The focus was to extend enterprise reporting and offer a better perspective on organization health and what issues are creating performance impact and poor delivery of services to end-users.


Gained the ability to prevent outages by attending to chronic performance & health issues.
Better end-user/customer experience by understanding metrics & trends on the service health.
More accuracy for site-based reporting on business impact across locations.
Gained ability for designated resources to receive reports in their inbox at the start of each week/month.