Service Assurance Reporting
CIO / Service Assurance Reporting
CirrusPoint helps organizations solve IT and operational challenges while enhancing visibility across the business.
December 3, 2019
Manage Change Effectively
August 1, 2019
What do we currently have? What can we automate? Most organizations don’t know where to start or how to change and transform effectively. If you design and build the architecture without the key pieces and parts, it can have an adverse impact on the organization for many years to come. CirrusPoint makes it easy to build, fix, or establish a new architecture in parallel to legacy systems so you can evolve more seamlessly without disruption. CirrusPoint takes a vendor-neutral/agnostic approach and focused on what’s best for our clients when assessing current-state.
Delivering on enterprise objectives on a global scale is not easy, especially without having visibility across IT and the business lines. CirrusPoint can help identify an effective approach for breaking down organizational barriers and establishing a collaborative and unified framework across the enterprise. CirrusPoint will help identify short, mid, and long-term approaches and will follow that up with an action plan that we will also help execute.
Having disparate tools to monitor tech domains and organizational silos is an ok practice, but most don’t think about how to distill and unify all that data produced and turn it into information that the company can use at large. Operational excellence starts with extracting operational meaning and aligning with automated actions. CirrusPoint helps organizations decide if it’s best to cut bait on expensive legacy tools or capitalize on them and find a way to better optimize. This service offering leads to recommended improvements in the architecture and often produces an integration plan that can be executed on.
Training and education (along with mapping and aligning technology capabilities with general needs) is one of the most overlooked aspects when deploying new solutions. At minimum, focus should be applied to both IT and Operations. Enabling technology leaders to operationalize their tools will lead to more efficient customer-problem resolution and will create a more proactive operations culture that’s willing to engage technically. CirrusPoint helps organizations define the most effective training and enablement program for their teams.
Many enterprise architectures today are built with a myopic vision of what the end-state should look like and what it should do for the company. Vendor lock-in, corporate politics, and lack of courage to innovate also muddy’s the waters and prevent senior management from reaching goals and objectives. Let CirrusPoint help you identify some quick-wins and cost savings that you can account for this year.
How can enterprise organizations effectively operate so many similar, yet different tools within and across teams that are remote and isolated from each other? Enterprise solutions must certainly be deployed correctly, but they also need to be connected properly and have data flowing in right direction. When you have connected systems and solutions, you will have connected people and collaboration occurs more naturally. This is also what enables resources to proactively focus on what’s important (or unhealthy). It doesn’t matter if your data and tools are on-prem or in the cloud – the organization must unify/integrate data with appropriately and with purpose.