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Use Case Overview

Areas of Focus:
Visibility & Awareness for Global IT and Operations, NetOps Command Center

CirrusPoint provided a Fortune 100 company a platform and common place for centralizing corporate status and a top-layer view of business impact across the entire organization.  Several instrumentation sources were integrated to create holistic view for various stakeholders.

CLIENT SUCCESS RECOGNIZED

Embraced a new and more accurate platform for facilitating and dispatching resources on problems.
Reduced Mean-Time-To-Repair (MTTR) across operational teams by having quick access to root-cause.
Significantly increased level of visibility for different parts of the organization.
Created a new level of transparency and a shared sense of accountability across teams.

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