High Scale VoIP Monitoring

It’s often difficult for organizations to operate and maintain so many different tools across remote and global teams.  If you loose one person, your tools can become at risk.  CirrusPoint deploys for automation. 

Enterprise solutions must be deployed and setup correctly, but they also need to be connected and integrated properly with data flowing in right direction. When systems and solutions are connected properly, collaboration across Operations teams occurs more easily.  This also enables resources to become more proactive and focus on the “health” of the environment as opposed to the last major incident. On-prem or in the cloud, organizations must unify/integrate data more appropriately and with purpose.  CirrusPoint can help with this.

Training and education is one of the most overlooked aspects when deploying new solutions.  At minimum, the organizational focus should be applied to IT, Infrastructure, and Operations – not just on tool administration.  Enabling technology leaders to operationalize their tools will lead to more efficient problem/incident resolution and will create a more proactive culture that’s willing to engage.  CirrusPoint helps organizations define the most effective training and enablement program for their teams.  If your organization needs help with earlier steps in the process (i.e. mapping and aligning technology capabilities with general needs), CirrusPoint can help produce that as well. 

One of the challenges today is that many enterprise architectures are built with a myopic vision of what the end-state should actually look like and what it should accomplish for the company.  Often tools are selected by vendor/product/suite which creates vendor lock-in, influences the internal politics, ultimately prevent senior management from reaching corporate goals and objectives.  This is also a very costly approach.  Get started now and CirrusPoint can help identify some quick-wins and cost savings that you can account for this year.

Having disparate tools to monitor tech domains and organizational silos is an ok practice, but most don’t think about how to distill and unify all that data and all the events produced and then turn it into information that the company can use at large to make better decisions. Operational excellence in IT starts with extracting operational meaning value out of the data and aligning it with automated actions.  CirrusPoint helps organizations decide if it’s best to cut bait with expensive legacy tools that lack automation or capitalize on them and find better ways to optimize them.  Professional services for Operational Process and Automation often leads to recommendations and improvements in the architecture along with an integration plan that can be executed on.

Delivering enterprise objectives on a global scale is not easy, especially without having visibility across IT and business lines. CirrusPoint can help identify the most effective approach for breaking down organizational barriers and establishing a collaborative and unified framework across the enterprise.  We look at both process and technology to help identify short, mid, and long-term approaches.  CirrusPoint not only produces the action plan for clients – we will also help execute it.

What do we currently have?  What can we automate?  Where do we start?  Most organizations don’t know what approach to take or how to sort through all the industry choices available.  If you design and build the architecture without the key pieces and parts (i.e. Discovery, Analysis, Model), it can have an adverse impact on the organization and the ability to operate efficiently. CirrusPoint makes it easy to build, fix, or establish a new architecture in parallel to legacy platforms so you can evolve more seamlessly without disruption.  You don’t have to shut things off until your ready, which may be sooner than expected.  CirrusPoint takes a vendor-neutral/agnostic approach and focused on what’s best for our clients when building future-state architectures.