Applications – CirrusPoint Solutions https://cirruspoint.com Unified Observability - Enterprise IT Performance & Health Monitoring - IT Service Delivery Reporting for SLA's - Automated Root-Cause Analysis - End-to-End Visibility Thu, 23 Jan 2020 06:14:45 +0000 en-US hourly 1 https://wordpress.org/?v=5.3.16 SHARED SERVICES APPLICATIONS https://cirruspoint.com/portfolio_item/shared-services-dashboard/ Mon, 02 Dec 2019 16:05:25 +0000 http://cirruspoint.com/?post_type=portfolio&p=24276 The post SHARED SERVICES APPLICATIONS appeared first on CirrusPoint Solutions.

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Use Case Overview

Areas of Focus:
Monitoring Enterprise Applications and Shared Services

CirrusPoint put in place a consolidated dashboard for a large Fortune 50 organization that allowed the Shared Services team to monitor the status and business impact of shared resources including LDAP, DNS, AD, Email, and various other services.  The goal was to see past specific application mapping and monitoring and account for standardized apps as part of the full picture for IT Ops.

CLIENT SUCCESS RECOGNIZED

Ability to spot and react quickly to deviations in critical services that support business.
Gain better understanding of business impact via correlation to end-user consumers of applications.
Better cloud and on-prem planning for capacity, performance, and bottlenecks.
Additional perspective gained for operational staff and problem management team on application performance.

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]]> eCommerce Operations Dashboard https://cirruspoint.com/portfolio_item/ecommerce-operations-dashboard-2/ Mon, 02 Dec 2019 06:59:46 +0000 http://cirruspoint.com/?post_type=portfolio&p=24273 The post eCommerce Operations Dashboard appeared first on CirrusPoint Solutions.

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Use Case Overview

Areas of Focus:
Monitoring of E-commerce Environment, Correlation across Network and Applications for Ecom Ops.

CirrusPoint helped the E-com division of a large corporation consolidate a centralized perspective of business impact and root-cause across all the applications and monitoring sources supporting ecommerce, application servers, database, and web.

CLIENT SUCCESS RECOGNIZED

Faster response times in servicing incidents impacting ecom applications.
More accuracy in pinpointing the root-cause across underlying infrastructure and apps.
Extracted value out of other existing monitoring sources (Foglight & Dynatrace).
Visibility of cross-domain business impact outside of ecom (network/systems/applications).

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]]> Application Topology Service Mapping https://cirruspoint.com/portfolio_item/application-topology-service-mapping/ Mon, 02 Dec 2019 06:41:13 +0000 http://cirruspoint.com/?post_type=portfolio&p=24272 The post Application Topology Service Mapping appeared first on CirrusPoint Solutions.

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Use Case Overview

Areas of Focus:
Application Monitoring & Reporting, Application Service Dependency Mapping,  Enterprise Ecommerce

CirrusPoint assisted multiple companies including a Fortune 100 organization with mapping out their eCommerce platform along with several other apps and preparing it for monitoring and automation.  CirrusPoint’s was specifically leveraged for their industry expertise and technical capabilities in this area along with having a unique approach to gathering information and building support across global application teams.  CirrusPoint has experience with several different topology/discovery solutions on the market.

CLIENT SUCCESS RECOGNIZED

Ability to better prepare, plan and manage for changes across infrastructure and applications.
New level of visibility into the complex web of both on-prem and 3rd party applications.
A better understanding of dependencies between application components and internal groups.
Ability to better diagnose app performance issues across network infrastructure, IoT, cloud, edge, storage, and converged/virtual systems.
Ability to extract some value out of a large overly committed ITOM initiative using ServiceNow.

CLOSED THE GAPS ON

Providing real-time status monitoring.
Data integrity across corporate divisions.
Bi-directional CMDB integration.
Knowing who might be impacted by change.
Ability to react on performance anomalies detected vs waiting for outages to occur.

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]]> Application Dashboard https://cirruspoint.com/portfolio_item/application-dashboard/ Tue, 11 Feb 2014 11:27:42 +0000 http://blueowlcreative.com/wp/savia/?post_type=portfolio&p=782 The post Application Dashboard appeared first on CirrusPoint Solutions.

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Use Case Overview

Areas of Focus:
APM, Business/Application Dashboards, Application Monitoring for Oracle Financials/EPM

CirrusPoint assisted a global Fortune 100 pharmaceutical company in producing executive “service-oriented” dashboards that displays in real-time the active status for an important corporate finance application called EPM (Enterprise Performance Manager). The application was based on Oracle Financials and required all components of the app to be monitored. A key element was to be able to provide intelligent cross-domain correlation between network, sever, and application dependencies.

CLIENT SUCCESS RECOGNIZED

Accuracy in determining root-cause of application issues.
Better/faster response from Operations.
More reliable and actionable data going into existing BSM solutions.

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