SHARED SERVICES APPLICATIONS

Use Case Overview

Areas of Focus:
Monitoring Enterprise Applications and Shared Services

CirrusPoint put in place a consolidated dashboard for a large Fortune 50 organization that allowed the Shared Services team to monitor the status and business impact of shared resources including LDAP, DNS, AD, Email, and various other services.  The goal was to see past specific application mapping and monitoring and account for standardized apps as part of the full picture for IT Ops.

CLIENT SUCCESS RECOGNIZED

Ability to spot and react quickly to deviations in critical services that support business.
Gain better understanding of business impact via correlation to end-user consumers of applications.
Better cloud and on-prem planning for capacity, performance, and bottlenecks.
Additional perspective gained for operational staff and problem management team on application performance.

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