CirrusPoint Solutions - a Complete Service-Oriented View of IT and Operations - Dashboards, Reports, Performance Analytics, Business Impact Analytics, Health and Availability.
ServiceDashboard . . The Prevention Platform
.. Know before it’s too late. You can consolidate data and make it look cool, but the service-oriented business today needs to operate with intelligent automation, cross-domain root-cause analysis, and business level correlation over all the data. It's time to provide technology and business leaders quick and easy access to real-time deviations in service level risk and impact. Track overall health and availability of services across ALL assets from a single screen or through automated reports and notifications. Get Access!
Become Proactive! Dashboards and Automated Reports - delivered to your mobile device or inbox. Know immediately when there are anomalies, risk, or impact to your service offerings and customers. Preventative Analytics allows various teams to stay informed of any negative change to the optimal service levels for their line of business. Understand the service impact from anywhere at any time. Receive notifications that are reliable on the detection of root-cause for performance issues, outages, and risk across the hybrid environment. Become better informed!!! Get Informed!
Service Assurance.. Simplified! Ready-to-use, real-time analytics along with performance trends on the health and availability of business services, applications, sites, internet-enabled devices, etc. CirrusPoint offers a platform for facilitating interaction across all layers in order to enable a proactive organization. Understand how well you are servicing customers and see what areas across ALL IT sources and providers are impacting current SLA’s and performance. ServiceDashboard is pre-integrated with common service desk platforms to 'automate' Root-Cause Analysis and improve the reliability of service reporting. CirrusPoint unifies data at all layers of business. Connect!
Improve Operations
with Actionable Data! End-to-End Visibility has finally arrived. Enhance investments in current ITSM tools and data sources to become more proactive at reducing customer issues, tickets, and calls. Unify data across all tiers with ready to use dashboards and reports for all users. CirrusPoint provides the missing intelligence needed to automate and improve the accuracy and trust behind your data and customer response. Operationalize!
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Operationalize your architecture across the hybrid environment.

.. prevent business impact and improve customer experience across any service or device... anywhere.

... and manage SLA's more accurately on internal sources and external providers.

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    The Intended Audience

    CirrusPoint is for organizations looking to become more proactive and preventative within their environment in keeping business functions online and at peak performance. ServiceDashboard is used across the entire business including IT and in Operations. Business leaders use it to see what’s going on (true end-to-end) and what might be impacted within the business both internal and in the cloud if trends continue. The rest of the organization uses it to facilitate interaction on preventing and fixing anomalies and deviations detected in service delivery. If you have too much data, too many tools, and you don’t know what to do with it all - CirrusPoint can help. ..we make data actionable and your enterprise architecture more cost effective!

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    Justify the Value

    Investments run deep in monitoring tools, ITSM, data lakes, cloud offerings, and infrastructure. CirrusPoint can help you achieve value from all of those investments by using the data more effectively to predict and prevent service impact. The ServiceDashboard solution offers valuable insights and supports better decisions around technology spend, performance, capacity, and the response and service you get from outsourced operations. More importantly, the value of the solution is recognized the most by your customers through improved service levels and faster response. CirrusPoint is available as a managed service or on-prem solution and currently proven in one of the largest global networks.

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    The Results

    The results are real and you don’t have to wait till next year to experience it. Unlike other tools, the CirrusPoint solution is quick and easy to use and can begin reporting on business this quarter. We simplify the orchestration efforts across IT and allow the business to see the results. Trends on ‘service health’ allow organizations to go beyond CPU charts to know the cross-domain impact, accountability, and risk within a line of business. The executive teams finally get the reports they've been asking for... and they are on-time and accurate! The results from having end-to-end visibility leads to proactive collaboration across the enterprise and a prevention-oriented culture. Run it in parallel and experience the results!

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    The Differentiator

    CirrusPoint is helping organizations simplify visibility into infrastructure, applications, and the hybrid environment. Anyone can collect data, but CirrusPoint differs by what we do with that all data and the events from your tools to make it more effective and widely used across more layers of the business. CirrusPoint provides the missing AI and business level correlation across IT that is needed to produce reliable and trustworthy dashboards and reports that have actionable meaning to them. ServiceDashboard also offers an exceptional end user experience that doesn’t require an engineering degree to use. Make better decisions by having a holistic view of what's going on in your business. Now is the time to improve the architecture - you really have nothing to lose. Contact CirrusPoint Today!

 

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